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EnergySafety warning for WA electricians

Phone scammers pose as EnergySafety

A licensed electrician has reported a phone scam where the caller pretended to be from EnergySafety and asked for the man’s credit card details to pay for his electrical worker’s licence.PhoneCredit

Thankfully he was suspicious and did not hand over the information requested. It is understood he is not the only licensed electrical worker in Western Australia to receive one of these imposter phone calls.

If you receive a call claiming to be from EnergySafety asking for your credit card details:

  • DO NOT give out any personal information;
  • take down the name and phone number of the caller; and
  • tell them you will return the call once you have verified the request is authentic.

Next, call EnergySafety on 08 6251 2000 to check whether they were truly trying to contact you.

If in doubt, you can call WA ScamNet at Consumer Protection on 1300 30 40 54.

WA ScamNet phone scam prevention tips:

  • Try not to give away personal details as you pick up the phone. For example do not answer with your full name. If possible say “hello who’s calling?” to be in control of the conversation and put cold-callers on the back foot. If you are answering for a business, we understand you may have to say the business name but perhaps avoid using your personal name too.
  • Be suspicious of the caller if it is not someone you have spoken to before. Don’t just believe they are who they say they are. Scammers lie and claim to be from government agencies or utility, telecommunication or internet companies.
  • If an uninvited caller wants money, card / bank account details or secure personal identifier information, stop the conversation and get off the phone to think it through and carry out some checks to verify if the caller is who they say they are.
  • Ask the person for their name and phone number, say you will call back and hang up. Someone not allowing you to hang up and instead trying to rush you into making a decision to pay should ring alarm bells. You need to get off the phone and remain in charge.
  • Independently obtain a contact number, for example from correspondence received in the mail, a phone book or the organisation’s known, official website. Then get in touch with them using the details you have sourced and confirm that the person who called you is truly an employee.
  • If it turns out to be a scam DO NOT call back.  If you would like to report the scam attempt, you can call WA ScamNet on 1300 30 40 54 or email.
Page created: May 2017