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IDCARE Cyber Resilience Outreach Clinics in WA

Consumer Protection and IDCARE have joined forces to share information and resources on scams, cybercrime and identity theft at free Cyber Resilience Outreach Clinics (CROC) across Western Australia.

IDCARE’s Team Leader Community Outreach, Rob Blackmore, is visiting towns from the state’s south through to the Kimberley in a ‘cyber truck’, co-branded with WA ScamNet, to give in-person advice and support to communities impacted by identity theft and cybercrime.CROC logo

The CROC clinics take a variety of forms, from having a stall at a local festival through to briefings in community halls. The locations were selected based on WA ScamNet and IDCARE data, current local conditions such as the Kimberley floods, and requests from the community.

Australians living in remote and regional communities are three times more likely to be impacted by cybercrime and scams than their city counterparts and experience higher financial losses.

Find a free upcoming CROC in your area

More locations and dates to be added, so check in regularly

Eastern Goldfields Community Centre
Wednesday, 8 March10:30am - 11:30am
Leonora Community Resource Centre
60 Tower Street
Thursday, 9 March 9:30am – 2:00pm
Katanning Harmony Festival
Austral Terrace
Saturday, 25 March 12noon - 6pm
Collie Library
corner of Wittenoom and Steere Streets
Monday, 3 April 11am – 12noon

South West Sports Centre
Rotary Avenue, Hay Park

Wednesday, 5 April 11am – 2pm

Rotary Easter Sunday markets
Signal Park

Sunday, 9 April 7:30am – 12noon

Mandurah Community and Bowling Facility 
89 Allnutt St, Mandurah WA 6210

Wednesday, 26 April 10am - 11:30am 
Gordon Stephenson House,
Exhibition Hall, Level 2
140 William Street
Thursday, 27 April 

10:30am – 12:30pm

Lesser Hall
York Town Hall
Joaquina Street
Friday, 28 April10am - 11:30am 
Marine Rescue Port Denison
48 Leitch Street
Port Denison
Tuesday, 2 May 10am - 11:30am
Wonthella Bowls Club
258 Eighth Street
Wonthella (GERO)
Wednesday, 3 May 11am - 12:30pm
Gascoyne Growers Market
21 Robinson Street
Saturday, 13 May 8am - 11:30am
Tom PriceTuesday, 16 MayPlease refer to IDCARE - Cyber Resilience Outreach Clinics for event details
Roebourne and Wickham Wednesday, 17 MayPlease refer to IDCARE - Cyber Resilience Outreach Clinics for event details
DampierThursday, 18 MayPlease refer to IDCARE - Cyber Resilience Outreach Clinics for event details
Port Hedland
Jimblebar Function Room, Wanangkura Stadium
Hamilton Road
South Hedland 
Tuesday, 23 May11:00am - 12:30pm
Newman House
15 Iron Ore Pde
Wednesday, 31 May11:00am - 12:30pm

Community Resource Centre

Tuesday, 13 June10:00am - 12:30pm
Community Services Centre
Wednesday, 14 June10:30am - 12:30pm
BroomeThursday, 15 JunePlease refer to IDCARE - Cyber Resilience Outreach Clinics for event details
CWA Saturday Markets
Saturday, 17 June7am - 12pm
Fitzroy Crossing
Fitzroy Crossing Flood Hub, shop front
IGA building at Tarunda
Lot 246 Forrest Road
Monday, 19 June10:30am - 12:30pm
Wyndham Library 
65 Koolama Street
Thursday, 6 July 11am - 1pm
KarrathaFriday, 14 July

Please refer to IDCARE - Cyber Resilience Outreach Clinics for event details


More information about IDCARE and scams in WA

More than 1,200 Western Australians reported a record loss of almost $16 million to scams to ScamNet in 2022.

This loss is an increase of losses of nearly $1.2 million reported in 2021, and more than
$4 million reported in 2020. An Australian Competition and Consumer Commission survey reports about 13 per cent of scam losses are reported to regulators.

As scams have become more sophisticated, more Western Australians are falling victim and experiencing greater losses. The trends highlight the need to foster awareness and build resilience in the fight against cybercrimes, scams and identity theft.

IDCARE is Australia and New Zealand’s national identity and cyber incident community support service, a not-for-profit and registered Australian charity. Their outreach clinics in WA will provide much-needed support to communities impacted by identify theft and other cybersecurity incidents. Free information is provided at mobile pop-up clinics, and public information sessions working with local governments, chambers of commerce and industry groups, regional events, cultural centres and seniors groups.

Visitors to the clinics can expect to learn about:

  • What causes the highest financial losses
  • What criminals are targeting and how
  • Examples of the latest scam calls, texts and emails
  • The psychology of a professional scammer
  • Remote access, data breaches and data breach notifications
  • Keys to staying safe – physical, technical and behavioural
  • IDCARE resources and how to access free community support services