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Fake NDIS callers


If you are contacted by someone asking for personal information over the phone - be aware they may not be who they say they are.A black phone with the word Scam written in red and a pile of Australian money next to it.

WA ScamNet has received a report from a National Disability Insurance Scheme (NDIS) Provider who had a family member contacted by someone purporting to be from the NDIS.

They requested personal information including date of birth and address of the person with the disability in the household. The next day they called back asking for banking details.

On Reverse Australia the number (02) 9119 2586 returned over 200 complaints (starting in 2015). They range from fake solar panel companies and dating websites and surveys to claims they are calling from NDIS.

Remember that the NDIS will never request banking details over the phone.


  • Check the number called by looking for the correct number on the official NDIS website at www.ndis.gov.au
  • Never give out personal or banking information over the phone to persons unknown to you
  • If you have given personal information over to an unknown entity contact www.idcare.org for assistance and advice
  • If you have made a payment, contact your financial provider and seek a charge back or dispute the transaction